The Collections Specialist is responsible for minimizing the company’s DSO (days sales outstanding) by making regular calls to customers and actively working to resolve any customer concerns.
Responsibilities include but are not limited to:
Review open accounts as directed
Initiate calls in a professional manner to collect payments and settle accounts
Track collections activity and report status of assigned accounts
Provide timely follow-up on payment arrangements
Send monthly account statements to customers
Work with customers to understand payment issues and effectively communicate these issues to the Collections Manager
Work with and effectively communicate with GMs, PMs, Sales and Operations when required to accelerate the collection process and resolve disputes.
Follow up on promises to pay and payment commitment accounts as necessary
Requirements:
If needed, you must be capable of obtaining and maintaining a personnel security clearance (PCL) at the level of the facility clearance (FCL).
If selected for this position, you will be required to present one of the following documents on your first day: Stamped US birth certificate, US Passport, or Certificate of Naturalization in the United States.
3+ years of Collections/ AR experience
Good working knowledge of Word, Outlook and Excel
Strong problem solving and investigative skills
Knowledge of Collection procedures
Excellent written and verbal communication skills
Strong organizational skills
Excellent people skills
Strong team player
Willing to adapt as necessary
Positive “Can Do” Attitude
Strong attention to detail
WORKING CONDITIONS:
Test lab with exposure to sudden, loud noises
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
EEO POLICY STATEMENT:
It is the policy of NTS to offer Equal Employment Opportunity to all individuals without regards to race, creed, ancestry, color, sex, gender identity, sexual orientation, marital status, age, national origin, physical disabilities, pregnancy, childbirth, and related medical conditions.
Equal Opportunity Employer M/F/D/V
recruitingteam@nts.
com
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